F.A.Q's

What is a domain name?
Domain name allows you to have a website address like www.yourname.com

How do I register my domain name?
You can register the domain by first checking its availability from " Domains" link and by simply giving us an e-mail

What should I do if I need your hosting Services?
Just contact our friendly customer service

How Can I pay?
We accept checks and bank drafts

Do you accept International clients?
Yes, we are already entertaining International clients

How long does it take to setup my domain?
After receiving your order the domain is setup within 24 hours

What if I need more Web space or Email accounts?
You can upgrade your package by paying the difference for Web space and good news, we provide unlimited email accounts

Do you support ASP or PHP?
Yes, we support ASP as well as PHP

Can I use my account for Commercial Purpose?
Yes, you can use your account for Commercial purpose

Do you offer technical Support?
Yes, we offer 24 hours technical Support through Email and Seven days support through Phone

Do you support SSI?
Yes, we do support SSL

Can I access my domain without the "www" in front?
Yes you can access your domain without "www"

Can I transfer an existing domain to your servers?
Yes, you can transfer any domain on our server.

Can I use CGI-Scripts on your server?

Yes, you can run your scripts like mail form, counters, etc

For any further details feel free to contact us at info@thehostingplanet.net
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